Trust Center

Infrastructure & Security

Keeping founder, investor, and company data secure is one of our highest priorities.

PitchNode is built using modern cloud infrastructure and industry-standard security practices designed to protect your information while maintaining high availability and performance.

Cloud Infrastructure

Infrastructure

PitchNode operates entirely in the cloud. We do not manage physical servers, routers, or networking hardware ourselves.

Our platform is built on Amazon Web Services (AWS), one of the world's most trusted cloud infrastructure providers, delivering secure, scalable, and highly available infrastructure.

Data Centers

PitchNode is hosted on Amazon Web Services (AWS) data centers located within the United States.

AWS data centers provide:

  • 24/7 physical security
  • Redundant power systems
  • Advanced fire suppression
  • Environmental monitoring
  • Biometric access controls
  • Continuous infrastructure monitoring

Network Security

All communication between your browser and PitchNode is encrypted using HTTPS with TLS encryption.

This protects all information transmitted between your device and our platform.

System Security

We continuously maintain and improve our infrastructure by:

  • Applying security patches
  • Regular system updates
  • Continuous deployment
  • Infrastructure monitoring
  • Automated security improvements

Our systems are regularly refreshed to ensure a secure operating environment.

Security Operations

Our engineering team continuously monitors system health and infrastructure performance.

Potential security issues or service interruptions are investigated quickly and resolved to minimize risk and improve platform reliability.

Restricted Access

Production system access is limited only to authorized engineering personnel who require access to maintain the platform.

Access permissions follow the principle of least privilege.

Application Security

Application Security

Application services and database infrastructure are logically separated to improve security and reduce exposure.

Sensitive information is protected using secure application architecture and modern development practices.

Data Encryption

All customer data is encrypted both:

  • In transit
  • At rest

Passwords are securely encrypted using industry-standard cryptographic algorithms.

DDoS Protection

PitchNode is protected by Cloudflare's globally distributed network to mitigate Distributed Denial of Service (DDoS) attacks and improve platform availability.

Disaster Recovery

Critical systems are backed up regularly.

Encrypted backups are tested periodically to ensure rapid recovery in the event of an infrastructure failure.

Payment Processing

Payments are securely processed through Stripe, a PCI Level 1 certified payment provider.

PitchNode does not store or process customer payment information directly.

Account Deletion

Customers may request account deletion at any time.

Once an account is deleted, access is revoked and associated customer data is removed in accordance with our data retention policies.

Compliance

GDPR Compliance

PitchNode is committed to maintaining compliance with the General Data Protection Regulation (GDPR).

We continuously review our processes to ensure responsible handling of customer information and privacy.

CCPA Compliance

PitchNode supports compliance with the California Consumer Privacy Act (CCPA) and respects the privacy rights of California residents.

Built With Security in Mind

Security is an ongoing commitment—not a one-time checklist.

As PitchNode continues to grow, we continuously strengthen our infrastructure, improve operational security, and adopt best practices to ensure our founders, investors, and partners can use the platform with confidence.

Questions about our security practices?

Contact our team anytime — we're here to help.