Privacy Policy

PitchNode uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage, and measure engagement.

Cookies are small files stored on your device. We use:

• Essential cookies required for the platform to function correctly
• Analytical cookies to understand how the platform is used and to improve it
• Preference cookies to remember your settings and personalize your experience

You can disable cookies through your browser settings, though some features of the platform may not function as intended when cookies are turned off.

When you use PitchNode, we automatically collect certain information about your activity, including the pages you visit, features you use, actions you take, and the time and date of your activity.

This usage data helps us understand how the platform is used, diagnose technical issues, and improve product performance. We collect this data through cookies, server logs, and similar technologies.

We also collect device and connection information, such as IP addresses, browser type, operating system, and access times, to provide the Services and maintain platform security.

If you connect your Gmail account, PitchNode may request access to your Google account to power features that help you manage investor communication efficiently.

With your permission, PitchNode may use Gmail access to:

• Draft and send emails created by users
• Read email metadata to detect replies
• Track campaign activity
• Provide inbox synchronization

PitchNode will:

• Never use Gmail information for advertising
• Never sell Gmail information
• Comply with Google's API Services User Data Policy and Limited Use Requirements

You can revoke PitchNode's access to your Gmail account at any time through your Google account settings.

If you connect your Microsoft 365 or Outlook account, PitchNode may request access to support the same communication workflows available through our Gmail integration.

With your permission, PitchNode may use Microsoft email access to:

• Draft and send emails created by users
• Read email metadata to detect replies
• Track campaign activity
• Provide inbox synchronization

PitchNode will:

• Never use Microsoft email information for advertising
• Never sell Microsoft email information
• Process Microsoft email data solely to provide the requested features

You can revoke PitchNode's access to your Microsoft account at any time through your Microsoft account settings.

We may collect and use anonymized or aggregated information that cannot reasonably identify you or any specific individual.

This information is used to analyze trends, measure the effectiveness of our Services, and improve the platform over time. Aggregated data may be shared internally or with trusted partners for analytical purposes, but never in a way that reveals your identity.

PitchNode retains your personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

When your data is no longer needed, we remove it from our systems or anonymize it so it can no longer be associated with you, in accordance with our data retention policies and applicable law.

PitchNode implements reasonable administrative, technical, and organizational safeguards designed to protect your personal information.

This includes encryption of data in transit and at rest, restricted access following the principle of least privilege, and continuous monitoring of our infrastructure.

While no system is completely secure, we are committed to maintaining strong security practices and continuously improving them as our platform grows. For more detail, please review our Infrastructure & Security Trust Center.

Where PitchNode processes personal data subject to the GDPR and similar regulations, we rely on the following lawful bases:

• Consent — where you have agreed to the processing of your personal data
• Contract — where processing is necessary to provide the Services under our agreement with you
• Legal obligation — where we are required to process data to comply with applicable law
• Legitimate interest — where processing is in our legitimate business interests and does not override your rights

You have the right to withdraw consent at any time. To exercise your rights, contact us at the email address listed in the Contact section.

PitchNode does not sell your personal data.

We may share your information with trusted third-party vendors solely to operate the platform — for example, cloud infrastructure, analytics, email delivery, and payment processing providers. These vendors process data only on PitchNode's behalf and are contractually obligated to maintain confidentiality and appropriate security measures.

We may also disclose information when required by law, or to protect the rights, property, or safety of PitchNode, our users, or others.